Description
The “Four Types of Problem – from reactive troubleshooting to creative innovation” is a book by lean expert, Art Smalley. It is one of those seminal lean works that belong in the category of “books I wish had been around years ago.”
Mr. Smalley comes to this subject as an expert born out of the famous Toyota Kamigo engine plant, which itself was the testing ground of the legendary Toyota Production System (TPS), under the eyes of the great Taiichi Ohno.
In short, Art Smalley knows his stuff. In this book, he shares his know-how with the humility and the clarity that can only come from a deep, almost molecular understanding of his subject. The result is a book that may well become required reading on many lean learning programmes of the future.
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